We arrange shuttle bus (7 seats luxury van) to pick up visitors from hotels in Hanoi Old Quarter. Pick up time is 07:30 AM – 08:00 AM every morning. You are recommended to have breakfast and be ready in the hotel’s lobby.

Pick up request at Hanoi Airport is not available, it can be handled by private car only, and shuttle bus could not pick up or drop off you there.

Pick up requests at Hanoi train station (Sapa arrival) is available, as you arrive early at 5:00 AM from Sapa while our shuttle bus- pick up time at 07:30 AM. You can choose to get back to your hotel in Hanoi Old Quarter or contact us to arrange pickup point where you can relax, having breakfast before shuttle bus picks up. Or you can let us know in advance then we can help you to arrange a meeting point next to the train station. Then you can stay in a coffee shop until pick-up time.

Kayaking is a part of itinerary included in price. You will have longer time for kayaking in 3-day 2-night program.

You are recommended to bring: sunglasses, sun block, wide brim hat, insect repellents, swimming suites (in summer) or warm clothes (in winter) and original passport.

You should bring with you the necessary ones as there is not much space on shuttle bus. Because we will drop you at the same hotel after the trip so you can leave your big suitcase at the hotel. If you need to go directly to Airport or train station you can bring your entire luggage.

When you book a trip with us, there would be a deposit required (30% – 50% of total price). You can choose to deposit via direct bank transfer, Onepay (Credit card online payment) or Authorization letter with relevant bank fee request. The most popular one is OnePay with detail Guideline and Term, Conditions. The balance of the trip can be paid when you arrive in Vietnam by cash or credit card. It is recommended to visit our sales office in Cat Ba Island for payment and other details.

We are willing to prepare alternative menu for your food requirements. Depending on your food request, our cook will prepare the most suitable one. Please, inform us in detail of your special food request at the latest, on the morning of the cruise date.

All the boats are equipped with life vest in cabin, public area, life rafts…

All guests are briefed and given safety procedures with clear instruction

All the boats are maintained every six months and daily technical supervision.

Our staff are well trained to deal with emergencies and safety control.

Summer is good time in Lan Ha Bay, you have time to enjoy thousands of limestone islands in the Bay, swimming, kayaking and visiting fishing villages in the sunlight. However, summer is not high season, and it is hot too. Many tourists visit the bay during fall and spring in colder weather and have great time there.

Most of our boats run by motors in the Bay due to carrying many passengers and cruising for long distances.